EY’s report finds that many organisations face a trust gap in the effectiveness of their controls despite widespread adoption of formal governance policies.
Key takeaways
- Nearly all surveyed organisations have formal AI governance policies, but 69% worry about insufficient internal expertise to evolve controls effectively.
- Some 47% have previously bypassed AI governance processes for urgent deployments.
- Agentic AI raises the stakes, yet 49% have not updated governance frameworks to account for its risks.
- Closing the gap requires visibility across AI systems, clear ownership of autonomous activity, controls embedded in workflows and regular evidence of effectiveness.
What this means for CEOs
CEOs should invest in operational implementation, staff training and continuous monitoring as well as policies, to maintain control over autonomous AI systems and prevent unauthorised deployment.