Despite its economic potential, AI provokes considerable public concern. Research suggests that this reflects not only fears about job losses, but also moral objections to using people’s data, work and experiences without their consent.
Key takeaways
- Many people object to AI because it was built using people’s words, creative work and experiences without consent.
- Around half of US adults are more concerned than excited about the growing use of AI in everyday life.
- Policies focused only on economics, such as universal basic income or retraining, remain incomplete without addressing moral concerns.
- Addressing these objections requires restoring a degree of ownership and attribution to the people whose work contributed to AI.
- AI affects identity as well as job security when it appropriates aspects of people’s lives for training.
What this means for CEOs
Responsible AI adoption requires leaders to consider more than technology and economics. Addressing moral questions about data use and human identity is central to trust and lasting public acceptance.